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270 Delta passengers were stranded at a remote Canadian military base 1,300 miles from home after technical problems forced the airline to send 2 extra planes to help

Delta Air Lines Airbus A330 aircraft as seen during take off  from Amsterdam Schiphol International AirportA Delta A330 similar to the planes flown to Goose Bay to rescue passengers.

Nicolas Economou/NurPhoto via Getty Images

  • Three Delta planes landed at a remote Canadian Air Force base after passengers were stranded.
  • The first plane diverted due to a mechanical issue, and couldn’t take off again as crew timed out.
  • The second crew also timed out, so the 270 passengers stayed overnight in military barracks, per CBS.

Delta Air Lines sent three separate Airbus A330s to a remote Canadian town as passengers were left stranded for over 24 hours following a diversion.

In a statement to aviation news site Simple Flying, an airline spokesperson said Sunday’s flight from Amsterdam to Detroit landed in Happy Valley-Goose Bay due to a “mechanical issue.”

Goose Bay is around 2,000 kilometers shy of the plane’s final destination in Detroit.

Speaking to CBS News, one of the 270 passengers said they were told there was a problem with de-icing one of the engines.

The town in Labrador has a population around 8,000, but also has a large airfield operated by the Royal Canadian Air Force.

A map showing the locations of Amsterdam, Goose Bay, and Detroit.A map showing the locations of Amsterdam, Goose Bay, and Detroit

Google Maps

Due to freezing conditions in Goose Bay, the plane was unable to take off again before the crew reached their maximum time limit onboard, the Delta spokesperson said.

A second A330 was dispatched from Detroit and arrived at Goose Bay seven hours after the first plane, according to data from Flightradar24.

But the crew from this plane also timed out, Delta told CBS.

After being kept onboard the plane for hours, passengers were transferred to nearby a military barracks for the night, CBS reported.

On Monday morning, a third A330 was sent from Detroit to Goose Bay, Flightradar24 shows.

Passengers were eventually able to leave Goose Bay on Monday afternoon, and landed in Detroit 29 hours after they were initially scheduled, per Flightradar24.

“I don’t know what day it is anymore,” passenger Tony Santoro told Fox 2 Detroit.

“We’re very anxious and also angry that this has taken so long,” another passenger told CBS.

The first two planes have both landed back in Detroit, but the third one has had two cancellations and is now scheduled to depart on Wednesday morning.

“We apologize to customers for this inconvenience,” Delta said in the statement to Simple Flying.

Delta did not immediately respond to Business Insider’s request for comment, sent outside US working hours.

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